HELP & FAQ

Frequently asked questions

Sarah from marryful
A NOTE FROM SARAH

Hi, I'm so glad you're here.

Whether you're still deciding or you've already placed an order, thank you, truly. This is where I answer the questions I get asked most, so you can skip the guesswork and get to the fun part: making something you love.

MOST OF THE SHOPDigital templateYou personalise it yourself, then print or send it however suits you.
US ONLYPrintedFor selected invitations and welcome signs, I personalise it for you and have it printed and shipped.
CAN'T FIND YOUR ANSWER?Message meUse the shop chat (the bubble in the bottom corner) and I'll reply personally.
01
6 QUESTIONS

Getting started & buying

The basics: what lands in your inbox, where to find your files, and how long they're yours to edit.

With a digital template, you edit it yourself and nothing is posted to you. After checkout you download a PDF with your editing link and instructions, then print it or send it digitally.

With a printed order (selected invitations and welcome signs, US only), I personalise the design with your wording, email you a preview of your design, and once you're happy it is printed and shipped to you free by USPS Priority Mail.

Log in to Etsy in a web browser, not the Etsy app; the app doesn't allow template downloads. Then go to Your account → Purchases & reviews, find your order, and download the attached PDF. Open the PDF and follow the link to your editor.

It depends where you're shopping. On Etsy, you check out through your Etsy account as usual. On marryful.org you can check out as a guest with no account needed, though creating one saves your details and order history for next time.

Corjl templates stay open for editing and downloading for six months. That window is purely a security measure to protect the designs from being misused by other resellers. If you need access again after that, message me and I'll sort it out.

You can, but a computer is easier and more reliable for anything fiddly. Corjl works on a phone if you log in through a browser. Canva editing is possible on the app but the desktop version gives you the most control, and we recommend it for video and website templates especially.

Digital templates are instant downloads, so they can't be refunded for a change of mind once you have access. Printed items are made to your wording, so they can't be returned for a change of mind either.

But if something isn't working, or a printed order arrives damaged or different from the design you confirmed, tell me. I'd much rather fix it, reprint it or refund you than leave you stuck.

Full details in my Refund Policy →
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02
7 QUESTIONS

Editing your template

This is where you make it yours. Most templates edit in Corjl, a few in Canva, so check which one you have first.

First: which editor is your template in?They work differently. You'll find it in the listing description and in the instructions PDF you download after buying.
CorjlMOST TEMPLATES
The editor behind most of our templates, and the one I recommend when you want it easy.
Runs in your browser with nothing to install
Edit the text, pick from 200+ fonts, change colours and add your own photos, all at no extra cost
Log in with your order number from any device; your edits save as you go
Reset to the original anytime, and because I can log in too, I can step in if you get stuck
How to edit in Corjl
CanvaSTAINED GLASS · VIDEO · WEBSITE
Used for our stained glass, video and website templates, where it's the right tool for the job.
Free to use, no Canva Pro needed
You'll handle a little more of the setup yourself
I'm not able to log in and fix a Canva design the way I can with a Corjl one
The desktop version gives you the most control
How to edit in Canva

Open the link in your instructions PDF, or go straight to corjl.com/orders and sign in with your order number and any email you can access (it doesn't have to be the one you checked out with).

Click a text box and type your details, swap fonts and colours, and add your own photos. If anything ever looks off, reset to the original in a click.

See the full editing walkthrough →

Nothing is permanent. You can reset any element (or the whole template) back to the original design at any time, so feel free to experiment.

Edit each page, then make sure you select all pages when you download so nothing gets left behind. This trips people up most often with place cards and multi-page suites.

Here's the step-by-step →

Download your PDF from Etsy in a web browser (not the app), open it, and copy the full Canva link, everything from https:// to the end. Paste it into your browser, sign in to Canva (a free account is fine), and click "Use template" to save your own editable copy.

You can change the wording, fonts, colours, text size and placement. Most graphics can be moved and resized; some are locked for colour to keep the design looking right.

See the full Canva guide →

No. Everything works on a free Canva account.

Open the Canva template, edit the text and event details, then download it as a video (MP4) or a still image (JPG), whichever suits how you're sending it. They're sized 1080 × 1920 px, made to look great full-screen on a phone.

Send the file by text or email, or use it on Evite, Paperless Post, social media, or a wedding website.

Your PDF gives you two links: the Canva website template and a Google Forms RSVP template. Edit the website in Canva, then publish it and share the link with guests. For RSVPs:

1. Open the Google Form link, click "Make a copy," and customise it.
2. Go to Settings and make sure "Accepting responses" is on.
3. Click Send → link icon → Copy link, and paste that link onto the RSVP button in Canva.
4. Always send yourself a test RSVP first and check it lands in the form's "Responses" tab before you share with guests.
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03
6 QUESTIONS

Making & assembling your pieces

Your design is ready. Here's how to turn it into place cards, table numbers, liners, signs and labels.

Start with your longest name and adjust the font size until it fits, then duplicate that card for each guest and swap the names, so they all stay consistent. Select all pages when you download.

Full place card guide →

Edit one card so the size and position look right, then duplicate it and change the number for each table.

If your design is double-sided, print at 100% scale and ask for double-sided printing so the fronts and backs line up. Corjl Prints, Prints of Love, or a local print shop all handle double-sided cardstock well, and a home printer can too if you flip carefully.

Full table number guide →

Slide the liner into the open envelope, fold the envelope flap down to crease it, then open the flap and add double-sided tape or glue to the top triangle only. Close the flap to seal.

See the illustrated steps →

This one's a DIY tracing guide, not a print-only sign.

1. Print the template at 100% scale.
2. Tape it behind a clear acrylic sheet or glass panel.
3. Trace the lines with a black paint marker or glass liner.
4. Fill each section with glass paint or gallery glass colours (Plaid Gallery Glass works well).
5. Let it dry and display it near natural light.

No special tools needed, just the printed template, a black marker or liner, and glass paint. You can find clear acrylic at Amazon, Home Depot, Lowe's, or a craft store.

See the full project guide →

It's a lovely way to dress up a dessert table or backdrop.

Here's how to put one together →

Edit the label in your editor, then print and apply. Great for favours and bridal showers.

Full wine label guide →
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04
6 QUESTIONS

Printing & sending

Print it yourself, let me print it for you, or skip paper entirely. Here are all the options.

Yes, for selected invitations, cards and welcome signs: choose Printed on the product page and type your wording.

Preview: within 2–3 business days I email you a preview of your design together with your shipping address. Reply with any changes; nothing is printed until you're happy with it.
Printing: takes 2–3 business days. Invitations and cards are printed on 120 lb smooth matte card stock; welcome signs on foam board (16x20, 18x24 or 24x36).
Shipping: free by USPS Priority Mail (usually 2–3 business days). Printed orders ship to US addresses only.

Because every printed order is made to your wording, it can't be returned for a change of mind. If it arrives damaged or different from the design you confirmed, email me at office@marryful.org and I'll reprint it or refund you.

Shipping details →

Wherever's easiest for you. You do not need to buy blank cardstock or poster board first. Your options:

Corjl Prints: edit in Corjl, click the Print button in the top right, and Corjl walks you through ordering the printed version directly. Simplest if you'd rather not deal with files.
Prints of Love: fast, free shipping, and 10% off with the marryful code. How it works
A local print shop: best for large signs and double-sided cards; they'll print at the correct large format on the right paper.
At home: fine for invitations and smaller pieces. Print at 100% scale on good cardstock.
Read the full printing guide →

Most templates are set up in US sizes, but they print in EU sizes too. It mainly matters at the printing stage, especially across regions.

Here's the difference between US and European DIN sizes →

Metallic colours don't print as true metallic ink at home, but there are ways to get a lovely effect.

See our tips for printing gold and silver →

Yes. Download your design and send it by text or email, or share it through a service like Paperless Post.

How to send invitations from your phone →

Download your design from Corjl first, then go to Paperless Post, create a free account, and upload your design there to add the envelope, liner and background.

Full Paperless Post walkthrough →
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Need step-by-step help? Browse every editing, printing, and assembly guide in one place.

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